Refund & Cancellation Policy
Last Updated: September 16, 2026
PerScopa wants customers to understand what they are purchasing before work begins. Because many PerScopa products involve research, analysis, and customization for a particular business or business opportunity, our refund policy depends on the type of product purchased and whether work has begun.
1. Before You Purchase
PerScopa offers different products with different levels of research, analysis, and customization. Before purchasing, please review the product description to make sure the product is appropriate for what you are trying to accomplish.
If you are unsure which product is appropriate, please contact PerScopa at hello@perscopa.com before purchasing.
2. Cancellations Before Work Begins
For customized PerScopa products, you may request cancellation before PerScopa has begun substantive work on your project. If the cancellation request is received before substantive work has begun, PerScopa will generally provide a full refund to the original payment method.
Please contact [CONTACT EMAIL] as soon as possible if you wish to cancel an order.
3. Customized Products After Work Has Begun
Many PerScopa products require research and analysis specifically related to the customer’s business, market, location, circumstances, or business opportunity. Once substantive work on a customized product has begun, the purchase generally becomes non-refundable because PerScopa has already committed time and resources specifically to that project.
If unusual circumstances arise, PerScopa may consider a refund, partial refund, credit, or other resolution at its discretion. Nothing in this policy limits any refund or cancellation rights that cannot legally be waived.
4. Completed or Delivered Products
Customized reports, analyses, and other digital products are generally non-refundable once completed or delivered.
If you believe you received the wrong product, a file is defective or inaccessible, or there is another problem with delivery, please contact PerScopa at hello@perscopa.com.
We will make reasonable efforts to correct legitimate delivery or file problems.
5. Business Modules and Other Digital Products
PerScopa may offer Business Modules, guides, reports, or other digital products that contain varying levels of customization. Because digital products cannot ordinarily be physically returned, completed or delivered digital products are generally non-refundable. The product description provided at the time of purchase will identify the nature of the product and what is included.
6. Customer Information Required to Complete an Order
Some PerScopa products require you to complete an intake form, questionnaire, or otherwise provide information before research and analysis can begin.
If required information is not provided, PerScopa may be unable to complete the project. PerScopa may contact you to request missing information.
If a project cannot reasonably proceed because required customer information has not been provided, PerScopa may cancel the project. Any refund, partial refund, or credit will depend on the amount of work already completed and other relevant circumstances.
7. Projects Outside PerScopa’s Scope
PerScopa products are designed primarily for entrepreneurs and small businesses whose projects fall within the types of research and analysis PerScopa is equipped to provide.
Some projects may require specialized legal, accounting, engineering, scientific, technical, investment, regulatory, or other professional expertise outside PerScopa’s scope.
If PerScopa determines after reviewing your submitted information that the project is outside the reasonable scope of the product you purchased, PerScopa may decline the project.
If PerScopa declines a project before substantive work has begun, the amount paid for that product will be refunded.
If appropriate, PerScopa may also contact you to discuss whether a different PerScopa product would better fit your needs before proceeding.
8. Delivery Estimates
Any delivery timeframe provided by PerScopa is an estimate unless expressly stated otherwise.
Delivery may be delayed if additional customer information is required, research is unusually complex, technical problems occur, or circumstances outside PerScopa’s reasonable control arise.
A reasonable delay in delivery does not automatically create a right to a refund.
If PerScopa determines that it cannot complete a purchased product, PerScopa will contact the customer regarding an appropriate resolution.
9. Duplicate or Incorrect Charges
If you believe you were charged more than once for the same purchase or that a payment was processed incorrectly, contact PerScopa at hello@perscopa.com.
We will review the transaction and correct confirmed billing errors.
10. How to Request a Cancellation or Refund
To request a cancellation or ask about a refund, contact:
PerScopa
California, United States
Email: hello@perscopa.com
Please include your name, the email address used for the purchase, the product purchased, and enough information for us to locate the transaction.
Approved refunds will generally be returned through the original payment method. Processing times may depend on the payment provider and financial institution.
11. Changes to This Policy
PerScopa may update this Refund & Cancellation Policy from time to time.
The policy applicable to your purchase will generally be the policy presented or in effect at the time of that purchase, subject to applicable law.